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Frequently Asked Questions

How does Homesense do it?

At Homesense, we deliver great value on an ever-changing selection of exciting top brands and home fashions from around the world, at prices 20-50% less* than department and specialty store prices. We generally don't do promotions, sales, coupons, or other gimmicks—we just offer standout pieces at outstanding prices, every single day!

Our buyers are on the hunt all year long looking for exceptional values—that perfect combination of brand, fashion, price, and quality. We buy from all kinds of vendors, including top brands and designers, as well as artisans from around the world. We also have some merchandise manufactured for us to bring you exceptional fashion and quality at an amazing price. Our buyers are opportunistic and entrepreneurial. So, when a designer overproduces or other stores overbuy, we swoop in, negotiate the lowest possible price, and pass the savings on!

New, unexpected furniture, décor & more arrives at stores several times a week, each delivery containing hundreds of items. Our rapidly changing assortments create that "treasure hunt" shopping experience we think you'll love. Tip: If you want it, don't wait! We don't hold replenishment stock in our back rooms, and often the store managers don't know what's coming until they throw open the delivery truck doors. Hope you love being surprised and delighted!

Why shop both Homesense & HomeGoods?

We're sister stores! Both of our brands live under the TJX umbrella, along with T.J.Maxx, Marshalls, and Sierra. Homesense and HomeGoods' offerings of incredible furniture and décor complement each other. We're not twins, you can tell us apart: Homesense has more furniture, lighting, rugs, wall art, and dining chairs, plus a General Store department. HomeGoods has more specialty foods, plus Pet and Children's departments. For the very best selection, and utmost fun, shop both!

Feel like you've seen us somewhere before? TJX also operates Homesense stores in the U.K., Ireland, and Canada.

Home Delivery

Same day delivery is available in most stores!† Some stores work with a third party service for home delivery. See an Associate at your local store for full delivery details.

†Same-day delivery availability and delivery range varies by provider. Delivery cost varies based on provider, item size, schedule, and distance. Other restrictions may apply.


To receive a refund or exchange, items must be returned in original. Original condition means the item is not washed, worn (aside from trying it on), damaged or altered and returned with all hangtags and original packaging where possible. Any item not meeting the condition standards of this policy will be returned at the customer's expense.

Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. This credit is redeemable in store at any Homesense store location. Returns without a receipt will receive a non-transferable merchandise credit. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. Merchandise credits issued for returns without a receipt may not be used for online purchases. To learn about how we use and handle your information, please see our Privacy Notice posted on our website.

If you're not satisfied with your purchase, please return merchandise accompanied by a register receipt within 30 days of purchase, for an exchange or refund. Returns with receipts over 30 days or without a receipt (but otherwise eligible for return) will receive store credit only. Gift receipts are valid for store credit only. Merchandise that is used or in unsellable condition will not be accepted for refund, store credit or exchange. Other restrictions may apply.

Returns may also be limited or declined based upon our refund verification system, which is used to process and track returns to help administer our loss prevention program. Any valid government issued photo ID, name, address, and signature are required for returns without a valid receipt or gift receipt. Customer signature may be required for returns (both with and without receipt).

Job Opportunities

Want to make a career move that makes sense? Homesense! We're looking for exceptional retail talent—let's strive for success together. We have a feeling you'll love it here! For job opportunities, please visit the TJX Jobs page.

FAQ related

About Homesense North Wales

Prepare for out-of-the-blue euphoria at your Homesense in North Wales PA! Hundreds of standout pieces at outstanding prices arrive in store all week long, every week—the possibilities are endless. Find the out-of-the-ordinary that makes your home extraordinary! Explore aisles of unexpected finds, famous brands, and global discoveries. We travel the world year-round in search of opportunities to bring exceptional values (quality savings + "love it!") to every department: furniture, lighting, rugs, wall art, home décor, office furniture, kitchen, dining, bedding, bath, organizational solutions, outdoor furniture, garden, seasonal décor, and gifting. Living room, kitchen, bedroom, and beyond, furnish decorate your whole home with prices that make anything possible. Homesense is part of the T.J.Maxx, Marshalls, HomeGoods, and Sierra family.


    Earn 5% Back in Rewards

    Earn 5% Back in Rewards

    Every time you shop our stores *

    *Purchases are subject to credit approval. See Rewards Program Terms for details.

    The TJX Rewards® Platinum MasterCard® is issued by Synchrony Bank pursuant to a license from MasterCard International Incorporated. MasterCard is a registered trademark, and the circles design is a trademark of MasterCard International Incorporated.